The Personal Information Protection and Electronic Documents Act is legislation enacted by the Canadian government. The Act outlines the way we may legally use your personal information and we fully adhere to it. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings information.
Personal information we collect
The types of personal information that we may collect from you from time to time includes:
your telephone number;
your e-mail address.
We collect personal information in a number of ways, for example:
(i) when you enter various contests that we conduct;
(ii) when you visit our website or one of our shops for an estimate;
(iii) when you contact us to ask questions.
We also collect what can be called “anonymous/aggregated” Information. We collect such Information via the following methods:
Browser information (i.e. the URL of the web page you were just on, the IP address of the computer you are using, your domain type and your browser version). Browser information is automatically recorded as part of transmitting Information over the Internet. We may use it to help us display information in the best format for you.
“Clickstream” Data. During your visit to our site, we may record choices you have made and use this to provide more customized content or advertising. The data does not identify you and is not retained after your visit. This is sometimes called “clickstream” data. If we do market research studies or polls in any area that will only be reported in aggregate, this will be indicated.
Why do we collect your personal Information
We collect your personal Information for one or both of the following purposes: (i) to provide product, service or any other information you requested; or (ii) to send you information about our products and services and special offers that may be of interest to you.
Control of your Information
You always have the option to instruct us not to use your personal Information. See “Contact us” below to provide us with your current instructions as to what personal Information we can and cannot use.
Visiting a third party website via a link from our own website
Our policy regarding sharing of Information
Our policy is simple: we never sell or rent your personal Information to any third parties under any circumstances (though we may transfer it to our international headquarters since some of the Information we may provide you about our products, services and special offers that may be of interest to you are sometimes sent via our international headquarters).
Our policy toward children
Our website is not directed to persons under 13 years of age. We do not knowingly collect personally identifiable Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 13 years of age has provided us with personal Information, we will take steps to delete such Information from our files.
If you have any questions pertaining to your personal Information, you may contact us at email@example.com, or at the following address: